See how digital channels are performing across the estate
LineTen Hub is the reporting layer for operators running LineTen channels. It turns published estate and store metrics into weekly trends, clear definitions, and answers you can act on — without exporting spreadsheets every Monday.
Built for operators who need the week, not another export
Digital channels produce more signal than most teams can review by hand. LineTen Hub focuses on the Performance workspace clients already use: published metrics, weekly movement, and tools that help estate and franchisee users answer what changed without waiting on a custom report.
What LineTen Hub does for client teams
Weekly trend and scorecard views
Walk the week across published KPI data. Compare estate averages and store-level series, switch metrics from transactions and revenue to guest voice and channel share, and keep a scorecard of what moved.
Choose metrics with clear definitions
Pick the measures that matter for your operation. Hover or open a metric to read its definition in place — so NPS, tips, indexes, and channel share mean the same thing across the team.
Ask anything with Data Buddy
Ask natural-language questions about published KPI data within the stores and metrics you are allowed to see. Use it alongside Walk the week when you need a direct answer rather than another chart filter.
Curated priorities for the week
Generate a short briefing of the most interesting movers for your scope — a don’t-hunt path when you need orientation before diving into Explore.
Scheduled Performance reports
Configure and schedule organisation-scoped Performance reports, then review send history from one place — so recurring packs land without rebuilding the same cut every week.
Timeline context on the charts
Pin annotations and related markers on Performance charts so trend lines sit next to the operational context that explains a move.
From estate average to the stores that matter
Performance Hub lets operators start with the estate view, then narrow to owners, regions, or a personal store focus. Franchisee users see the stores they are entitled to — with peer visibility controlled so comparisons stay fair. Export workbooks when you need to take a cut offline.
- Weekly trend charts with primary and overlay metrics
- Store rankings and scorecard layouts for the published week
- Store focus preferences on top of organisation access rules
- Table and workbook export for estate and store detail cuts
- Chart timeline markers for annotations and related events
Metrics you can explain in the room
Channel reporting only helps if everyone agrees what a number means. LineTen Hub surfaces metric definitions next to the chooser and the chart, covering transactions, revenue, share and lift, guest voice, tips, and composite indexes — so digital, ops, and franchise partners can debate the week, not the formula.
- Choose metrics dialog organised by category
- In-product definitions for selected measures
- Consistent titles for how metrics appear on charts and exports
- Support for estate-level and store-level published series
Frequently asked questions
Who is LineTen Hub for?
Client operators and franchise partners who need estate and store performance on LineTen digital channels. The Performance workspace is available to authenticated client organisations; LineTen also uses the same Hub for internal support and product tools that are not part of the client marketing surface.
How is LineTen Hub different from Estate Manager?
Estate Manager is remote device and hardware estate control — health, OTA updates, and diagnostics for connected in-store devices. LineTen Hub is reporting and performance on published digital-channel metrics: trends, definitions, briefings, and scheduled reports.
Can franchisees see the whole brand estate?
Access follows organisation rules. Franchisee users see their own stores by default; brands can configure whether peers appear in rankings. Parent brand and LineTen users retain full-estate visibility where policy allows.
Does Hub invent live numbers for demos?
No. Performance views are driven by published KPI datasets for the organisation. Marketing screenshots illustrate the interface only — they are not claims about any customer’s results.
See Performance Hub on your estate
Talk to us about weekly digital-channel reporting for your organisation.